Front Desk Supervisor

Job Description

As Front Desk Supervisor, you will oversee our reception team and manage all check-in/check-out processes to ensure a seamless guest experience. You'll train and mentor front desk staff, resolve complex guest issues, manage daily cash handling procedures, and coordinate with other departments to address guest needs. You'll also assist with scheduling, inventory management, and maintaining accurate guest records.

Responsibilities

• Perform all duties related to the Front Desk Supervisor position
• Ensure compliance with safety and security protocols
• Provide exceptional service to guests and team members
• Participate in training and development programs
• Maintain a clean and organized work environment
• Collaborate effectively with other departments