Guest Services

Receptionist

Miami, Florida

$40,000 - $50,000

Full-time

Job Description

As a Receptionist on our luxury cruise ships, you will be the first point of contact for our guests, creating positive first impressions through warm, professional service. You'll handle check-in/check-out procedures, respond to guest inquiries, process payments, manage room keys, and coordinate with other departments to fulfill guest requests. You'll also maintain accurate guest records and provide information about onboard services and shore excursions.

Responsibilities

Perform all duties related to the Receptionist position
Ensure compliance with safety and security protocols
Provide exceptional service to guests and team members
Participate in training and development programs
Maintain a clean and organized work environment
Collaborate effectively with other departments

Life on Board

Experience the unique lifestyle of working on a cruise ship

Enjoy access to crew facilities and amenities during your free time

Working on a cruise ship is a unique experience that combines professional growth with adventure. As a crew member, you'll:

Live and work alongside team members from around the world
Enjoy crew-only facilities including dining areas, lounges, and recreation spaces
Have opportunities to explore ports of call during your free time
Develop strong friendships and professional connections
Experience different cultures and destinations while earning a living

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