Concierge

Job Description

As a Concierge on our luxury cruise ships, you will provide personalized assistance to guests, particularly our VIP clientele. You'll handle special requests, arrange shore excursions, make dining reservations, organize private events, and provide detailed information about ports of call. You'll anticipate guest needs, resolve concerns promptly, and coordinate with various departments to ensure exceptional guest experiences throughout their voyage.

Responsibilities

• Perform all duties related to the Concierge position
• Ensure compliance with safety and security protocols
• Provide exceptional service to guests and team members
• Participate in training and development programs
• Maintain a clean and organized work environment
• Collaborate effectively with other departments